Appointments, Fees, and Terms of Payment
The initial session may last 50 minutes unless we make prior arrangements. Thereafter we may confirm 50 minute or 80-minute sessions with you in order to meet your needs and goals. It is recommended that your initial sessions be scheduled once a week, or bi-weekly. As healing progresses you may find once every 3 to 4 weeks will maintain your growth and progress.
You can refer yourself — what is known as a self-referral — or a family doctor or any other health care provider can refer you.
Our office hours are Monday to Thursday 9:30 am – 7:30 p.m. Friday: Times may vary. Saturday: 9:30am – 5:30pm, With prior arrangement, we may sometimes accept appointments outside these hours.
Video sessions are available and are billed at the hourly rate.
If you must cancel or reschedule a session, please give us 48 hours notice. Any sessions canceled with less than 48 hours notice will be billed the normal fee.
If you have any questions, please call me at 604-807-9759 or email me at firstname.lastname@example.org
Fees and Terms of Payment
Payment for Video sessions – you may pay online by Visa and Mastercard through our invoicing system. You may also pay by e-transfer through your bank.
Payment for Office sessions – can be made by cash, e-transfer, or credit card (VISA, Mastercard).
Payment is due at the start of each session. We will issue an official receipt that you can remit to an insurance company for reimbursement or keep and use as a medical expense’s deduction on your tax returns.
Individual Counselling: 30 minutes @ $67.50/session, 50 minutes @ $135.00/session or 80 minutes @ $192.50/session
Couples Counselling: 50 minutes @ $145.00/session, 80 minutes @ $215.00/session or 110 minutes @ $290.00/session
Family Counselling: 50 minutes @ $145.00/session, 80 minutes @ $215.00/session or 110 minutes @ $290.00/session
Consulting Services: $135.00/50 minutes
Administrative work: $30.00/60 minutes
Late Payment Fee: $25.00 if past 30 days overdue
Individual Counselling: 30 minute Consultation @ $70.00/session, 50 minutes @ $140.00/session or 80 minutes @ $200.00 per session
Couples Counselling: 50 minutes @ $160.00/session, 80 minutes @ $240.00/session or 110 minutes @ $320.00/session
Family Counselling: 50 minutes @ $160.00/session, 80 minutes @ $240.00/session or 110 minutes @ $320.00/session
Consulting Services: $140.00 / 50 min
Administrative work: $30.00 / 60 mins
Late Payment Fee: $25.00 / Past 30 Day
*Please note the RCC therapists are required to charge GST on all counselling service rates. GST is not reflected in the rates above. Services by the RSW is tax exempt.
Payment can be made by cash, e-transfer, or credit card (VISA, Mastercard). Payment is due at the start of each session. We will email you an invoice from which you may complete your payment online.
We will issue an official receipt that you can remit to an insurance company for reimbursement or keep and use as a medical expense’s deduction on your tax returns.
RCMP Members – We may submit invoices for psychotherapy sessions, offered by Charlaine, directly to RCMP Health Services.
As Registered Clinical Counsellor (RCC), our services are covered by most employee insurance plans.
We are registered with other service assistance programs (SAP) that fund clinical counselling services. These include:
- Blue Cross
- Great West Life
- Manual Life
- Crime Victims Assistance Program (CVAP)
- First Nations Health Authority (FNHA).
If you have any questions about payment, or if at any point fees become an issue, I encourage you to discuss the situation openly with me.